Privacy Policy — 11XTech.ai

Effective date: June 30, 2026

11XTech.ai ("we," "us," "our") operates the website 11xtech.ai and provides AI automation services for local service businesses. This policy explains what we collect, how we use it, and your choices.

Information we collect

• Information you give us: name, business name, email, phone number, and anything you submit through our forms, chat, or booking calendar.
• Messaging data: the content and metadata of calls, texts, and chats handled through our service on your behalf.
• Automatic data: IP address, device/browser type, pages viewed, and similar analytics data collected via cookies and pixels (Google Analytics, Meta Pixel).

How we use it

• To respond to inquiries, qualify leads, schedule appointments, and follow up.
• To provide, maintain, and improve our services.
• To send service and (with consent) marketing messages.
• To measure marketing performance and website usage.

How we share it

We do not sell your personal information. We share it only with:

• Service providers that power our platform (e.g., our SMS/telephony carrier, Google, Meta) under contracts that limit their use of the data.
• Legal/safety reasons when required by law.

SMS consent is never shared. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & analytics

We use cookies and pixels for analytics and advertising. You can disable cookies in your browser. We honor "do not sell/share" requests where applicable.

Data retention

We keep personal information as long as needed to provide services and meet legal obligations, then delete or anonymize it.

Your rights

Depending on where you live, you may request access to, correction of, or deletion of your personal information. Contact us at [email protected].

Children

Our services are not directed to anyone under 18, and we do not knowingly collect their data.

Changes

We may update this policy; the "effective date" reflects the latest version.

Contact

[email protected] · (646) 600-5138